Benefits
Features
Screenshots
Typical
Applications
Calculate the potential time and
cost savings from using Reply Wizard
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here for Pricing
Reply Wizard costs £24.99 UK per licence (approx
$40 USD, 26 Euro - and you can pay in US or Euro) Multi-user discounts
are available.
Do you know someone who answers a lot of email and could use some
help to save time and effort? Tell
them about this product now!
© Infinite Innovations Ltd 2011-2015, a family
run internet firm established in April 1997. Member of the Federation of Small
Businesses since June 1997.
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| Full
list of Benefits of Reply Wizard |
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Saves time and money every day without
compromising quality - stop typing out the same reply to the same
question. Just save the initial reply and use it again and again.
This can save you hours every day and leaves you time to spend doing
more productive work. (Calculate
the potential time and cost savings from using Reply Wizard)
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Makes answering emails easy. Don't
dread the daily deluge of emails by answering the standard ones with
pre-written answers. What used to take hours now takes minutes! |
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Speeds up the replies to emails to impress
your customers but without the extra work. Reply in seconds instead
of minutes. |
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Improves customer relations with speedy
quality replies - answer customer's questions accurately, fully
and very quickly at the touch of a few buttons. Never miss out any
key points when you retype long replies by plucking the complete,
pre-written and pre-checked answer from the software. |
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Reduce the training required for new staff
- our intuitive software allows new staff to access complete and accurate
answers to questions and reply quickly. Answers can be modified by
management only if required. |
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Improve the quality of your replies - Answers
can be approved and thoroughly checked by management and media relations
to ensure consistent answers to difficult and sensitive questions. |
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Increase 'first contact' resolution rates
- answer the question correctly and thoroughly the first time for
increased customer satisfaction and reduce the time taked answering
further questions |
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Enhance productivity - increase the quantity
of emails that a single employee can answer in a given time. |
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Creates a company knowledge retention database
- Stores standard responses to questions for instant re-use and training
in understanding difficult questions and their answers. |
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Stops you becoming bored answering the same
old questions again and again. Reply quickly without all the effort. |
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Reduce the need for admin staff for busy individuals
by speeding up administration tasks - ideal for the small business
or managers without a secretary. (Calculate
the potential time and cost savings from using Reply Wizard) |
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Minimises boring repetitive jobs by automating
the replies to standard questions. |
"Your software has cut what was a 3 hour evening marathon dealing
with emails to a very convenient 45 minutes." - Funky Footwear
| Product
Features of Reply Wizard |
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Use with your existing email software even
if different people use different email software |
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Replies can be customised to give the impression
of non-automated responses. Dynamically include current and future
dates in the emails, or customise to include names and other details.
(Note: Use the 'TAG' function to do this!) |
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Create a reply that contains the answer to several
questions at the same time. |
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Works with all programs, not just for emails
- Reply Wizard lets you easily save and re-use commonly used text
into any application. Paste your reply or message into any other email
or Windows software. |
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Intuitive - just click on a category
and a heading and the reply is ready to use! |
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Full graphical interface, it is easy to learn
and use for everyone. |
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Create and add your own categories, replies and
messages very easily. |
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Use on a network so that everyone uses the
same answer to the same question. |
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Lots of flexible options for the advanced user. |
"I've now come to depend on the software and
don't know how I managed without it. A fabulous product."
- Mike Herberts
| Screenshots: note that we have updated the software since then but they are very similar to the new versions. |
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Main Screen |
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Category menu (right click on the list of categories) |
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Button/Heading menu (right click on one of the buttons/headings) |
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Options menu (click on the Options button) |
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Advanced option: Tag menu option (click on
the Tag button) |
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Advanced option: Filling in a Tag screen |
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Advanced option: Completed text after filling
in the Tags |
| Typical
applications for Reply Wizard |
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Busy Managers: Have standard emails ready
to send eg "Thank you for your email, I'll look into it",
"I approve of your suggestions, get on with it" or "Please
write to Mr Jones instead with this type of question." |
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Sales: When a customer asks about the full
specification of a particular product, at a couple of clicks of your
mouse you could have sent the full details to them. |
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Customer Services: You can have a full list
of answers to typical questions stored in Reply Wizard and just send
them the answers off to your customer instantly. |
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Sales: When a customer purchases
a product from you, you can instantly send a pre-prepared statement
thanking them for their purchase and that you will get back to them
shortly when the product is sent. |
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Help desks: Have standard answers written
out in full to explain how to fix problems. |
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Human Resources and Recruitment: Prepare
standard emails for confirming receipt of CV's, standard questions
on employment policy, letters of acceptance and application forms
ready for distribution. |
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Deliveries: You can instantly send a statement
saying that their order has been despatched. |
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Finance: Send an invoice to your customer
quickly including todays date and the date the payment automatically
filled in. Answer standard questions on invoices and payment procedures
quickly and without manual errors in typing bank account details. |
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All: You can have your full contact details
stored with detailed and accurate descriptions ready to send to anyone
that asks. |
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All: Attaching a series of files to your
email is simple using the file location option of Reply Wizard. |
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All: Select and send emails to groups of
people by having the email addresses to hand in the software. |
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